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Letters from Lea: Clark Kent & Superman

At Lewis & Keller, we pride ourselves on being champions for our clients, picking up their fights as our own and facing insurance adjusters in the battle for compensation. But sometimes our clients are expecting Superman when Clark Kent arrives. What does that mean? Attorney Lea Keller has written a letter to the Winston-Salem community to explain the roles our attorneys play, and how Clark Kent is just as helpful as Superman.

Dear Neighbors,

I play a lot of roles in my life. Mom, lawyer, business owner, friend, zookeeper (I have two dogs, a cat, and a bunny), and on and on. But when it comes to working my files, not many people realize that I have to be both Clark Kent AND Superman – two very different roles. Lawyers in my field of practice have two distinct jobs in working their files. We have to 1) advise and 2) advocate.

You’ve probably guessed that Clark Kent does the advising while Superman does the advocating. And here’s what I mean by that: When I’m talking to my client about a case, I have to outline everything – the good, the bad, the scary. I tell them the things that make the case harder and those that make it easier. I give them my thoughts on what they should do when it comes to making decisions on whether to settle or go to court. I give them every legal option for what they can do with those settlement proceeds. I have to be really objective so they know what the defendant might say about our case. It’s my job as an advisor to prepare them for all the ways the case can go. This is all very much “glasses on” type stuff. It’s very analytical, and I don’t get to leap any buildings at all (bummer). But it’s hugely important to make sure our client understands all the options before making any decisions.

Now, the “leaping onto tall buildings in a single bound” stuff comes with the advocating. So, after I thoroughly advise my client of the options, it’s time to do the cape-wearing, fun part. It’s time to advocate. To convince the adjuster or defense counsel that this case, THIS CASE, is a GREAT CASE! It’s time to explain that this case is as bulletproof as my suit. It’s time to really stand up for the client and the case and do my best to save the day as any self-respecting superhero would try to do.

Advocating is the part that most people think of when they think of hiring a lawyer. That’s why I think, sometimes, a client may get a little disappointed when Clark Kent shows up to our phone conference or meeting. They are expecting Superman. But the truth is, the advising part is such an important piece of the puzzle. So, while Superman may not show up in that meeting, rest assured, Superman is what the adjuster or defense counsel experiences when talking with me about any case.

So, if you see me in a meeting and I’m not wearing my cape, don’t worry… I promise the other side will see it.

Attorney Lea Keller

We’ll Leap Buildings for You

If you’ve been injured in an accident that wasn’t your fault, our team will do whatever we can to help you seek every penny you deserve. We will be your Clark Kent and investigate your claim, gathering all the necessary information and forming the strongest case possible. And we will also be your Superman and fiercely advocate for you and your rights. Contact us today to get started with a free case review.